Choose the path you prefer — Quick Touches or Story Touches. Then select your product and type in your details. Always double-check before checkout, as we create the gift exactly as written.

The fast route: enter your details in one step and finish checkout quickly. Perfect when you need a gift right away.

A guided, step-by-step personalization flow. It feels more like building a story, making the process itself part of the gift experience.

Yes, you can choose different colors and font styles within Quick Touches/Story Touches.

A preview shows exactly how your personalization will look. Nothing goes into production until you confirm.

We currently deliver to the USA and Canada.

Personalized items are prepared in 1–2 business days. After shipping, delivery takes 2–6 business days within the US and 4–10 in Canada. Most customers receive their order within 3–7 days total.

Yes, you can select faster delivery options at checkout if available in your area.

You’ll receive a tracking link by email once your order is shipped.

At this time, we only ship within the USA and Canada.

Unused Ready-to-Ship items can be returned within 14 days of delivery.

Personalized items are final sale, unless we made an error or the item arrived damaged.

If production hasn’t started yet, we’ll try to adjust your order. Contact us right away with your order number.

If your product arrives damaged, email us photos within 48 hours. We’ll resolve it quickly.

Refunds follow our return policy. Once we receive the returned item, the refund is processed back to your original payment method.